Ever sent an email on-the-go and wish you hadn’t? Was there something missing in it? Was it sent to the wrong person? Did you forget to add some important information and now feel foolish? Well the Message recall is coming to the Outlook App for iOS and Android and that is today’s #MicrosoftCloudQuickFix !
In addition to the Message Recall feature available in Outlook for Windows, Mac, and the web, Microsoft has now extended this feature to the Outlook App for iOS and Android per Microsoft 365 Roadmap ID 471444.
If you sent an email by mistake, go to the Sent folder, open the email, click the ellipsis menu ( … or ⋮ ), and select Recall!
Screenshots of Outlook App Recall steps
This new feature is already in General Availability and will begin rollout worldwide in early March 2025 with an expected completion by late March 2025.
Have you every accidently sent an email that wasn’t ready? Sent it to the wrong person? Something you regret? Rage quit? 🤨 Any combination of the above but to a Distribution List? Or are you an Exchange Admin watching this unfold knowing what comes next… Well Microsoft is FINALLY fixing the Message Recall feature and that is today’s #MicrosoftCloudQuickFix !
For several years #Microsoft has been working on a new cloud-based Message Recall feature for Exchange Online. This week it was announced that it is finally ready and has begun rolling out to all #Microsoft365 tenants – Still need a business case for migration to #ExchangeOnline ?
The classic #MessageRecall feature was hit-and-miss at best. It was client-based requiring the recipient to have Outlook for Windows open, clunky, didn’t work if the message had been read or moved, filled the requestors mailbox with recall status email notifications, and had a success rate of about 50%.
The new Message Recall feature has a greater then 90% success rate, occurs within the Exchange Online mailbox and is no longer client based, is fast regardless of how many recipients got the message due to scale of cloud resources in Exchange Online, provides a new single status report per recalled message, and can even recall read or moved messages!
After a Message Recall request is executed the next time the recipient’s email client syncs, regardless of client now, with their Exchange Online mailbox the message should be gone. Now you can breath again…
See a feature comparison below:
Capability
Classic Message Recall
New Message Recall
Average recall success rate
40%
> 90%
Recalls are performed in the cloud
No
Yes
Recipients can use any email client to be eligible for recalls
No
Yes
Can recall read messages
No
Yes
Can recall messages from sub-folders (except Draft and Sent Items by design)
No
Yes
Single recall status report for all recipients
No
Yes
Note: Message Recall has always only been available if both you and the recipient are in the same email organization. You can not recall messages sent outside to other companies, even if they use Microsoft products, or to Gmail, Hotmail, etc.
For more information about Message Recall or how to perform one see:
