Ever had connectivity issues that delayed your MFA authentication? Left your phone by the coffee pot but have your cup ready for the meeting? One-time code expired before you could use it? Microsoft is changing the user sign-in experience to help reduce duplicate request errors and allow the user to refresh their notifications in the Microsoft Authenticator app. This is today’s #MicrosoftCloudQuickFix !
With the rollout of this change the user sign-in experience will include the message, “Didn’t receive a sign-in request? Swipe down to refresh the content in your app.” advising the user that they can refresh notifications in the Microsoft Authenticator app (or Microsoft Authenticator Lite for Outlook mobile) if they have not received the sign-in notification. Once refreshed the user can complete the sign-in.
This is already in General Availability and began rollout worldwide in late March 2025 with an expected completion by mid-April 2025.
Although no administrator action is needed to prepare for this change it is recommended to notify users of the change and update training documentation.
For more information see:
- Microsoft Authenticator authentication method – Microsoft Entra ID
- Enable Authenticator Lite for Outlook mobile – Microsoft Entra ID
- Microsoft Entra multifactor authentication prompts and session lifetime – Microsoft Entra ID
#MicrosoftCloudQuickFix #Microsoft365 #MicrosoftCloudSecurity #MicrosoftEntraID #MicrosoftAuthenticatorApp